How do I cancel my pickup?

Cancel online through Manage My Pickup at least 24 hours before your scheduled time.

Is cancellation always free?

Cancellations made less than 24 hours before pickup incur a $20 cancellation fee.

How are refunds processed?

Eligible refunds are processed automatically to your original payment method.

Can I reschedule my pickup?

You can reschedule online through Manage My Pickup, subject to available time slots.

What if Quick Junk 2Go cancels?

If we cannot complete your pickup, we will contact you about rescheduling or refunds.