Contractor FAQs

What insurance must contractors carry?

Contractors must maintain required business licenses, insurance, safe equipment, and any legally required permits.

How do contractors accept assigned jobs?

Contractors accept jobs independently and must confirm availability, pickup details, access conditions, and required equipment.

What is the commitment fee?

A $20 commitment fee applies to each accepted job and is returned after successful completion.

Are pickup photos required?

Contractors must upload arrival, item, and completion photos when requested through the contractor system.

When can fees be retained?

Unjustified no-shows, unsafe conduct, damage, or incomplete work may result in withheld fees or removal.